Handling Information

Cargo Agent

ANA CargoPhone:+81 476 34 7696
Narita International AirportEmail:c-nrtexp@anacargo.jp
No.7 Cargo Bldg
2022-1 Aza Dainota
Komaino, Narita-shi, Japan

Opening Hours

Current local time:

Customer Service

Monday - Sunday   0600–2300

A pre-advice must be sent the day before to ask if ok to forward a RFC shipment – pre-advice to; kamotsu@tiact.co.jp and Hnd.customer-al@anacargo.jp

Special Handling

PIL
SAS Pharma Cargo

PIL to NRT only. SAS Cargo must arrange for a temperature-controlled truck from HND in advance

AVI
Live Animals
VAL
Valuable Cargo
VUN
Vulnrable Cargo

Pre-advice to NRTFINH, customer.al@anacargo.jp and sascargo.tyo@sas.dk

HUM
Human Remains
LHO
Live Human Organs

Import: Pre-advice to cphfvs@sas.dk and sct@sas.dk.

Onboard message to cphfvs@sas.dk

DG
Dangerous Goods

No Handling restrictions DG Radioactive 2CM free-sale limit for handling of shipments over free-sale limit, a pre-advice message to NRTFINH 12 hours prior to arrival is required.

HEA
Heavy Item
PER
Perishable Cargo

Storage charge for Freezer / Cool room is paid by consignee

COL
+2 - +8 C

Cool room +5C. 5000kg available. Not available between December 23rd and February 14th 2025

FRO
-10 - -18 C

Freezer -15C. 2000kg available Freezer. Not available between February 7th and March 22nd 2025.

Other
NA

Handling Times

Times are defined in minutes

Cargo outbound

Deadline prior to STDGeneralPriority
Latest acceptance (LAT) minutes prior to STD180120
Dangerous goods latest acceptance240na

Cargo inbound

Deadline after ATAGeneralPriority
Import210180
Transfernana

Your cargo, Our

Commitment