Handling Information

Cargo Agent

ANA CargoPhone:+81 476 34 7696
Narita International AirportEmail:c-nrtexp@anacargo.jp
No.7 Cargo Bldg
2022-1 Aza Dainota
Komaino, Narita-shi, Japan

Opening Hours

Current local time:

Customer Service

Monday - Sunday   0600–2300

A pre-advice must be sent the day before to ask if ok to forward a RFC shipment – pre-advice to; kamotsu@tiact.co.jp and Hnd.customer-al@anacargo.jp

Special Handling

PIL
SAS Pharma Cargo

PIL to NRT only. SAS Cargo must arrange for a temperature-controlled truck from HND in advance

AVI
Live Animals
VAL
Valuable Cargo
VUN
Vulnrable Cargo
HUM
Human Remains
LHO
Live Human Organs
DG
Dangerous Goods
HEA
Heavy Item

Due to Swiss labor legislation and equipment available at Dnata ramp, limitation for bulk load of a single piece is 100kg.

Exception: HUM and AOG is accepted and maximum one pr. flight.

PER
Perishable Cargo

Storage charge for Freezer / Cool room is paid by consignee

COL
Cool room Storage

Cool room +5C. 5000kg available. Not available between December 23rd and February 14th 2025

FRO
Freezer Storage

Freezer -15C. 2000kg available Freezer. Not available between February 7th and March 22nd 2025.

Handling Times

Times are defined in minutes

Cargo outbound

Deadline prior to STDGeneralPriority
Latest acceptance (LAT) minutes prior to STD180120
Dangerous goods latest acceptance240na

Cargo inbound

Deadline after ATAGeneralPriority
Import210180
Transfernana

Your cargo, Our

Commitment