Handling Information

Cargo Agent

Swissport Cargo Services Deutschland GmbHPhone:+49 89 97 59 42 17
Südallee FrachtterminalEmail:muc.cargo@swissport.com
Modul F, Raum F 115
85356 München
Germany

Opening Hours

Current local time:

Customer Service

Monday – Sunday   0600-2200

Special Handling

PIL
SAS Cargo Pharma
AVI
Live Animals

Pre-advise to muc.cargo@swissport.com required.

Onboard message to muc.cargo@swissport.com.

Arrangements should be made for taking delivery of AVI immediately after arrival

VAL
Valuable Cargo. 

Handling request to be sent to muc.import@swissport.com 
Onboard message to be sent to muc.import@swissport.com

VUN
Vulnerable. 

Onboard message to be sent to muc.cargo@swissport.com

HUM
Human Remains

Prior to shipping, the following documents must be faxed to Swissport on +49 89 975 94226: Death certificate, AWB, Legal passport, corps passport. This in order to get release of HUM by police without delay

LHO
Live Human Organs. 

Onboard message to be sent to muc.cargo@swissport.com

HEA
Heavy Item

Maximum piece weight 200kg for non-palletized load.

No HEA or HER on flights exception HUM and AOG and maximum one pr. flight.


PER
Perishable Cargo

Please observe, there are no FRO facilities available at Swissport warehouse. Please arrange immediate pickup of PER shipments or contact Swissport for arrangement of storage at airport COL/FRO facilities at consignees’ cost

COL
+2 - +8 C

Available on request to MUC.import@swissport.com

FRO
Freezer Storage

-10 -  -18 Not Available

Other
NA

Handling Times

Times are defined in minutes

Cargo outbound

Deadline prior to STDGeneralPriority
Latest acceptance (LAT) minutes prior to STD330210
Dangerous goods latest acceptance450na

Cargo inbound

Deadline after ATAGeneralPriority
Import - cargo checked-in and notified (TOA)360360
Transfer nana
Interline transfer Min. 6 hoursna

Your cargo, Our

Commitment