Handling Information

Cargo Agent

ANA CargoPhone:+81 3-6700-2676
2-6-3 Haneda Airport Int'lEmail:hnd.customer-al@anacargo.jp
Cargo Building #2, Ota-ku
Tokyo 144-0041
Japan

Opening Hours

Current local time:

Customer Service

Monday - Sunday   24H

A pre-advice must be sent the day before to ask if ok to forward a RFC shipment – pre-advice to; kamotsu@tiact.co.jp and Hnd.customer-al@anacargo.jp

Special Handling

PIL
SAS Pharma Cargo

PIL COL: COL 32 m2 (TIACT warehouse)+LOOSE 20 m2

PIL CRT: 300 m2 TIACT warehouse

PIL ERT: 300 m2 TIACT warehouse

PIL FRO: 15 m2

ACT: Yes


If extra Temperature control room (CRT, ERT or COL) is needed pls. order via

sascargo.tyo@sas.dk – 4 business days in advance

 

AVI
Live Animals
VAL
Valuable Cargo

Handling confirmation to be obtained from HNDFINH 

VUN
Vulnerable Cargo
HUM
Human Remains
LHO
Live Human Organs
DG
Dangerous Goods

Radioactive Mateials  Cl. 7 must be pre-advised 12 hours prior to arrival

HEA
Heavy Item

Due to Swiss labor legislation and equipment available at Dnata ramp, limitation for bulk load of a single piece is 100kg.

Exception: HUM and AOG is accepted and maximum one pr. flight.

PER
Perishable Cargo 

No cooler storage available

COL
Cool room Storage

+2 - +8 C  Cappacity 5000kg Special storage fee applies. COL not available between December 23rd 2024 and February 14th 2025

FRO
Freezer Storage

-15C Capacity 15CBM. FRO not available between February the 7th 2025 and  March 22nd 2025

Handling Times

Times are defined in minutes

Cargo outbound

Deadline prior to STDGeneralPriority
Latest acceptance (LAT)180120
Dangerous goods latest acceptance180na

Cargo inbound

Deadline after ATAGeneralPriority
Import - cargo checked-in and notified (TOA)210180
Transfer 210na
Interline transfer Min. 6 hoursna

Your cargo, Our

Commitment