Handling Information

Cargo Agent

ANA CargoPhone:+81 3-6700-2676
2-6-3 Haneda Airport Int'lEmail:hnd.customer-al@anacargo.jp
Cargo Building #2, Ota-ku
Tokyo 144-0041
Japan

Opening Hours

Current local time:

Customer Service

Monday - Sunday   24H

Special Handling

PIL
SAS Pharma Cargo

PIL COL: COL 32 m2 (TIACT warehouse)+LOOSE 20 m2

PIL CRT: 300 m2 TIACT warehouse

PIL ERT: 300 m2 TIACT warehouse

PIL FRO: 15 m2

ACT: Yes


Pre-advice for all to HNDFINH – hnd.customer-al@anacargo.jp

 

Temperature Truck to from NRT must be ordered 4 days in advance to; hnd.customer-al@anacargo.jp and sascargo.tyo@sas.dk


If extra Temperature control room (CRT, ERT or COL) is needed pls. order via sascargo.tyo@sas.dk – 4 business days in advance


 

AVI
Live Animals

Live animals room. Pre-advise and onboard message to HNDFINH HNDFRSK HNDFDSK and HNDKOSK – hnd.customer-al@anacargo.jp

VAL
Valuable Cargo

Safe for VAL (limited space)

 

Pre-advice to HNDFINH, hnd.customer-al@anacargo.jp and sascargo.tyo@sas.dk

Handling confirmation to be obtained from HNDFINH
H Onboard message to HNDFINH

VUN
Vulnerable Cargo
HUM
Human Remains

Pre-advise required to HNDFINH

 

LHO
Live Human Organs

Pre-advise and onboard message to HNDFINH

 

DG
Dangerous Goods

No Handling restrictions.
DG Radioactive 2CM free-sale limit for handling of shipments over free-sale limit, a pre-advice message to HNDFINH 12 hours prior to arrival is required. No dry ice on trucks.

HEA
Heavy Item
PER
Perishable Cargo

Storage charge of Freezer / Cool room and other temperature storage is paid by consignee

COL
Cool room Storage

+2 - +8 C  Cappacity 5000kg Special storage fee applies. COL not available between December 23rd 2024 and February 14th 2025

FRO
Freezer Storage

-15C Capacity 15CBM. FRO not available between February the 7th 2025 and  March 22nd 2025

Other
NA

Handling Times

Times are defined in minutes

Cargo outbound

Deadline prior to STDGeneralPriority
Latest acceptance (LAT)180120
Dangerous goods latest acceptance180na

Cargo inbound

Deadline after ATAGeneralPriority
Import - cargo checked-in and notified (TOA)210180
Transfer 210na
Interline transfer Min. 6 hoursna

Your cargo, Our

Commitment