Handling Information

Cargo Agent

Swissport Cargo Services Deutschland GmbH Phone:+49 69 21 97 97 163/141/39
Cargo City Süd, Geb. 544Email:fra.cargoexp2@swissport.com  
60549 Frankfurt
Germany

Opening Hours

Current local time:

Customer Service

Monday - Friday   24H

Special Handling

PIL
SAS Pharma Cargo

CEIV certified handling

 

PIL COL: Yes

PIL CRT: Yes

PIL FRO: Yes

PIL ACT: Yes. (12 plug-ins at one time, no preconditioning can be offered. Freight must be SPX secured into the ACT at time of acceptance - BUP. Space might be limited if big numbers it must be agreed in advance.)

AVI
Live Animals

Physical handling and Vet. control at Frankfurt Animal Lounge, Gate 26, Bldg. 463, Frankfurt Airport Cargo City North

Handling confirmation to be obtained from fra.import@swissport.com


Note, special storage and handling charges will incur.

VAL
Valuable Cargo

Valuable handling by Ferrari Logistics Germany GmbH

Import FRA
Handling confirmation to be obtained from fra.import@swissport.com minimum 26hrs before flight arrival.

Transfer in FRA
Inbound handling confirmation to be obtained from fra.import@swissport.com

additionally outbound handling confirmation by fra.cargoexp1@swissport.com

and confirmation by receiving airline’s GHA

Please note, excessive transfer costs apply

cargo-germany@sas.dk

address for SAS customer service and reservation

VUN
Vulnerable Cargo
HUM
Human Remains

No HUM allowed on RFS Trucks

LHO
Live Human Organs

Handling to be confirmed by fra.import@swissport.com

DG
Dangerous Goods

Restrictions exist. Please observe, RXS – commodities falling under German Explosives Act (SprengG)

 

Radioactive materials are stored at special Radioactive facilities at FRA operated by Fraport. Special storage - a handling charges will incur.

HEA
Heavy Item

Maximum piece weight 250k for non-palletized load.

No HEA  on flights exception HUM and AOG and maximum one pr. flight

PER
Perishable Cargo

Perishable are stored at special facilities at FRA operated by Perishable Center Frankfurt. Special storage - a handling charges will incur.

COL
Cool Room Storage

+2o - +8o

FRO
Freezer Storage

Handling Times

Times are defined in minutes

Cargo outbound

Deadline prior to STDGeneralPriority
Latest acceptance (LAT)330210
Dangerous goods latest acceptance450na
Latest Acceptance ICE 330na

Cargo inbound

Deadline after ATAGeneralPriority
Import - cargo checked-in and notified (TOA)360360
Transfer 360360
Interline transfer Min. 6 hoursna

Your cargo, Our

Commitment