Handling Information

Cargo Agent

Thai CargoPhone:+66 1374448
333/1 Moo 7, RachathewaEmail:cargo.customer@thaiairways.com 
Bangphli
Samut Prakarn 10540
Thailand

Opening Hours

Current local time:

Customer Service

Monday – Sunday 0700-2300

Special Handling

PIL
SAS Pharma Cargo
AVI
Live Animals
VAL
Valuable Cargo
VUN
Vulnerable Cargo
HUM
Human Remains
LHO
Live Human Organs
DG
Dangerous Goods
HEA
Heavy Item

Due to Swiss labor legislation and equipment available at Dnata ramp, limitation for bulk load of a single piece is 100kg.

Exception: HUM and AOG is accepted and maximum one pr. flight.

PER
Perishable Cargo 

No cooler storage available

FRO
Freezer Storage 

Handling Times

Times are defined in minutes

Cargo outbound

Deadline prior to STDGeneralPriority
Latest acceptance (LAT)240180
Dangerous goods latest acceptance240na (ICE 180 min)

Cargo inbound

Deadline after ATAGeneralPriority
Import - cargo checked-in and notified (TOA)30090
Transfer --
Interline transfer Min. 6 hoursna

Your cargo, Our

Commitment