HEL

Handling Information

Cargo Agent

Swissport Cargo Services	Phone:+358 10 562 0800
Rahtikuja 1	Email:hel.cargocustomerservice@swissport.com
01530 Vantaa
Finland

Opening Hours

Current local time:

Customer Service

Monday - Sunday 0800-1600

Special Handling

PIL

SAS Pharma Cargo. Preadvice for all to HEL.CargoOPS@swissport.com

PIL COL: Yes
PIL CRT: Yes
PIL FRO: Yes
ACT: Yes

AVI

Live Animals. Preadvise and Onboard message: HEL.CargoCustomerService@swissport.com

All kinds of AVI must be Pre-advised and assured prompt delivery, no storage facilities available

VAL

Valuable Cargo

Handling confirmation to be obtained from HEL.CargoOPS@swissport.com prior to shiping.
VAL-shipments can only be transported at the airport on weekdays between 7:00 - 20:00.

If the shipment is cancelled, the order for VAL transport must be cancelled latest 2 hours before the scheduled arrival

VUN

Vulnerable. Pre-advice must be sent to: HEL.CargoOPS@swissport.com

HUM

Human Remains. Pre-advice must be sent to: HEL.CargoOPS@swissport.com

LHO

Live Human Organs. Pre-advise/on board information to HEL.CargoOPS@swissport.com

Dangerous Goods.

HEA

Heavy Item

MAX 2 HER/HEA per flight

Maximum pc/weight 250kg for non-palletized load because of health and safety requirements at Aviator.

HEA exceeding 250kg/pieces or without weight indicated in booking will be confirmed on first available truck.

PER

Perishable

COL

+2 - +8 C.

FRO

-10 - -18 C.

Other

Handling Times

Times are defined in minutes

Cargo outbound

Deadline prior to STD	General	Priority
Latest acceptance (LAT)	120	90
Dangerous goods latest acceptance	180	na

Cargo inbound

Deadline after ATA	General	Priority
Import - cargo checked-in and notified (TOA)	240	90
Transfer	300	240
Interline transfer	Min. 6 hours	na

HEL

Vantaa Airport