Handling Information

Cargo Agent

Spirit Air Cargo HandlingPhone: +45 3232 3232
Peterdalsvej 1 Email: [email protected]
2770 Kastrup   
Denmark 

Opening Hours

Current local time:

Customer Service

Monday - Friday 0600-2200

Saturday - Sunday / Holidays 0700-2200


Special Handling

PIL
SAS Pharma Cargo
  • ACT: Yes – 6 ULDs
  • COL: Yes – 50 m2
    (Refrigerated products to be maintained at +2°C to + 8°C)
  • CRT: Yes – 25 m2
    (Controlled room temperature products to be maintained between +15°C to +25°C)
  • ERT: Yes
    (Extended Room Temperature +2°C to +25°C)
  • FRO: Yes – 15 m2
    (Deep frozen to be maintained at -18°C or below)
AVI
Live Animals

Pre-advice to [email protected] and [email protected]

 

VET authorities opening hours are 0800-1600 Monday to Friday. Closed on weekends and holidays.

 

For AVI arriving from EU – no restrictions

For AVI arriving from non-EU – handling time must be considered in addition to time for VET check

 

Non-EU as GEN must arrive in CPH ATA not later than 11:15 LT

Non-EU as PAA must arrive in CPH ATA not later than 13.30 LT

 

Aircraft loading limitations:

Maximum 2 crates in bulk

On A359 only 1 crate

VAL
Valuables

Handling confirmation to be obtained from [email protected]

Onboard message to [email protected]

Restriction on handling times: Monday to Sunday 06:45 - 20:00

VUN
Vulnerable Cargo

Pre-advice to [email protected]

Restriction on handling times: Monday to Sunday 06:45 - 20:00

HUM
Human Remains

Special handling charges apply

LHO
Live Human Organs

Import: pre-advice to [email protected] and [email protected]

Onboard message to [email protected] 

DG
Dangerous Goods

Handling is available for all classes. Special acceptance fee and storage charges apply.

 

Restriction on tendering times:

Monday to Friday: 06:00 - 20:00 (or by agreement)

Saturday and Sunday: 07:00 - 14:00 (or by agreement)

HEA
Heavy Items

Max 700 kg per loose piece non-palletized on flights

 

To comply with health and safety regulations in Denmark, the following restrictions regarding heavy items apply for all narrow-body flights in and out of CPH:

  • All items of 80 kg or more out of CPH must be booked. The booking must be confirmed by CPHFBSK to be valid
  • All items of 80 kg or more must be supported on a forklift-able pallet
  • On all loose-loaded flights in and out of CPH, a maximum of two (2) pieces of HER / HEA is allowed
  • Max dimensions per piece are 100x120 cm (WxL), except for HUM and AOG

 

If, in exceptional cases, these requirements cannot be met, please contact [email protected]

PER
Perishable Cargo
COL
+2 - +8 C

Storage facilities are available, food and non-food

Handling limitation on narrow-body flights arriving to CPH after 21:00

FRO
-10 - -18 C

Storage facilities are available, food and non-food

Handling limitation on narrow-body flights arriving to CPH after 21:00

Other

Arms and ammunition:

National legislation in Denmark specifies that aircraft in the territory over Denmark and Greenland must not, without prior permission from the Danish Transport Authority carry weapons, explosives, war equipment or munitions. 

 

Explosives classified as Class 1.4S according to IATA DGR Regulations can be carried without prior approval if they are packed and labeled in accordance with the current edition of these Regulations. Explosives must be transported in the cargo hold of the aircraft.

 

Bull Semen:
Pre-advice must be send to [email protected] for arranging VET inspection. Consider that VET is closed on weekends when doing the booking.

Handling Times

Times is defined in minutes

Cargo outbound

Deadline prior to STDBasic and GeneralPriority
Latest acceptance – minutes prior to STD19590*
Dangerous goods latest acceptance210n/a (excl. ICE)**
*Provided loaded in AKH, AKE, or belly. Otherwise, General Cargo handling times apply 
**ICE – 90 min prior to STD. Max. 20kg piece weight

Cargo inbound

Deadline after ATAGeneralPriority
Import – cargo checked-in and notified (TOA)285*120**
Transfer285120**
Interline TransferMin 6 hrsn/a
*THRU units and BUPs – 135 min after ATA
**Provided cargo is loaded either loose or in AKE 

Your cargo, Our

Commitment