Handling Information
Cargo Agent
| Swissport Cargo Services | Phone:+1 404-767-8785 ext 6231 |
| 4200 South Cargo Dr. | Email: [email protected] |
| Atlanta, GA 30320 | |
| USA | |
Opening Hours
Customer Service
Monday - Saturday 0800-2100
Sunday 0800-1800
Holiday 0800-1800 or as communicated
Handling Times
Times are defined in minutes
Cargo outbound
| Deadline prior to STD | Basic and General | Priority |
|---|---|---|
| Latest acceptance (CCSF) | 300 | 240 |
| Latest acceptance NON CCSF | 360 | 300 |
| Latest acceptance ULD shipper loaded CCSF | 300 | 300 |
| Dangerous goods CCSF/NON CCSF | 480 | na |
Cargo inbound
| Deadline in minutes after ATA | General | Priority |
|---|---|---|
| Customer waiting time for delivery | Max 60 | Max 60 |
| Cargo checked-in and notified | 240 | 240 |
| Load and documents delivered to warehouse | 90 | 90 |
| Transfer to XD Truck | 360 | 360 |
| Inbound handling finalized | 240 | 240 |