How to Activate or Deactivate a User on sascargo.com

As an Administrator of your branch, you have the possibility to Activate or Deactivate a user within your Branch’s approved users.

If a user to sascargo.com has entered his/her credentials to many times causing the system to lock (put the user in inactive state) meaning the users profile is deactivated. To be able to receive “forgot Password” emails from the system, the user needs to be in the active state.

The Branch admin for each Branch/Company can manually change this state from one to the other quite easily.

The state can also be used if a User has left the company and does not need to access this branch on sascargo.com.

- Login to sascargo.com

In the menu select Offer & Order -> Admin -> User Administration

Find offers widget from home screen

- Click on My Branch Users

- Select Approved Users tab

Under My branch Users tab you can click on Approved Users

Here you have an overview of all your Approved users. To check if a User is active or not active, you need to go in to the specific users details to check this.

- Click on the grey box with blue arrow to enter that specific user’s details

In the profile details page you will need to check if the user is active or not active.

1. Click on “Account Information” section to check the status

2. Here is the current status of the user.

3. Click on this button Activate (or Deactivate Account) where needed

Under Account Information (1), see the status of the User and history (2), and change the status where needed (3).

- To activate the user’s account, click on the “Activate Account button

- Fill in the pop-up message with information on the reason for activating the account. This will also be shown in the history as well.

- Click on “Yes, Activate”

Pop up message

An email will also be sent to the user that his/her account is now updated.

Follow the same process as for Activate a user.

Instead of Activating the user you will use the same button to Deactivate a user and put the user in Inactive state.