Set the tick mark in “Set as Administrator” 

Log In Credentials

• Please enter a username

Username should be between 8-15 alphanumeric characters. No Special characters are allowed. 

• Fill out Password. 

Password should be between 7 to 15 characters and include 1 Lower case, 1 upper case letter, at least 1 number and a special character that is on the list in the pop up.

Please note that the special character needs to be one of the suggested characters in the pop up.



If this field is blank, then go back to Register Now and search for your branch details. 

• Search your Preferred default airport. 
• This will prefill Origin when searching for routes after you login. This can be changed in your profile details at any given time or can be changed when searching for routes in any page.

• Change the default Weight and Volume if needed 

Personal details

• Select salutation from the drop-down menu. 

• Fill out first name and last name
• The remaining information is optional. 

Terms and Conditions and Submit form

• Read the terms and conditions and click the box for “I agree to the terms and conditions for registration process”
• Click the box for “I’m not a robot”
• Submit

As you have requested a profile as administrator your existing administrator will have to approve your profile. If your company does not have an existing administrator, then SAS Cargo will approve your profile. 

• Do not tick mark “Set as Administrator” – leave it blank (default) 

Log In Credentials

• Please enter a username

Username should be between 8-15 alphanumeric characters. No Special characters are allowed. 

• Fill out Password. 

Password should be between 7 to 15 characters and include 1 Lower case, 1 upper case letter, at least 1 number and a special character that is on the list in the pop up. 

Please note that the special character needs to be one of the suggested characters in the pop up. 

 Preferences

• Click the drop-down menu and select the default user account. 

If this field is blank, then go back to Register Now in this document to look up your branch details. 

• Search your Preferred default airport. 
• This will prefill Origin when searching for routes after you login. This can be changed in your profile details at any given time or can be changed when searching for routes in any page.

• Change the default Weight and Volume if needed 

Personal details

• Select salutation from the drop-down menu. 

• Fill out first name and last name
• The remaining information is optional. 

Terms and Conditions and Submit form

• Read the terms and conditions and click the box for “I agree to the terms and conditions for registration process”
• Click the box for “I’m not a robot”
• Submit

This “Registration Request” is sent to your company administrator. Your administrator needs to approve/reject your registration. You will receive an e-mail notification once this is done.

Note: If your administrator has left the company, please reach out to your nearest SAS Cargo Customer support contact and request review of your profile and assign a new Administrator.

Go to the top right corner on the website and click login

• In the menu “Offer and Order” select submenu “User Administrator” under “Admin” 

• On this page select “My Branch users” to get an overview of Pending and Approved Users

In this screen you will have a list of Pending Users and another tab for Approved Users.

Pending Users (Approve/Reject)

• Select the pending user and Click on Approve or Reject to directly approve or reject the user.

It is also possible to get more detailed information about the user.

• Click on arrow button to get into the detailed information on the specific user

In the detailed information view you Approve or Reject the user.

Approved Users

Under this tab you will have a full list of all users that has been approved. In the top it will mention how many users are in this list.

Note: If a user has been rejected after it was approved then the user will stay in the approved list. To remove this user from this list please see section “Remove from Branch”

Search for a user by using any of the search criteria in the list e.g. e-mail

• Click the arrow beside the user you want to update or to see more information about the user

Reject a user

• Go to the Approved users tab. 

Under this tab you will have a full list of all users that has been approved. In the top it will mention how many users are in this list.

Note: If a user has been rejected after he was approved then the user will stay in the approved list. To remove this user from this list please see section about Remove from Branch

Search for a user by using any of the search criteria in the list e.g. e-mail

• Click the arrow beside the user you want to update or to see more information about the user

• Go to “Account information” tab
• Click on “Deactivate Account”

• Enter the reason for deactivation of the account
• Click on “Yes, deactivate” to complete the process

Change the user to an Administrator

If the user needs to change to an Administrator then Approve the user

Find the user in Approved users tab

• Mark the Branch Admin tick mark.
• Click on “Add roles and Permissions” button

• Mark the permission OOCUSTADM in the list
• Click “Apply” button to add permission

• Click on “Update” button to apply permission and update the user ad administrator